Services & Facilities
Be our guest. Explore our services & facilities and see how to get the best out of your visit.
Parking services (8)
Accessibility services (8)
Accessible toilets
Accessible toilets with RADAR key; obtainable from from our staff or Guest Services.
Accessibility Guides
Guides offer details to plan visits to Westfield Stratford.
Visual Impairment assistance
Pre-book visual assistance; call Guest Services; available Mon-Sat/Sun.
Free Wheelchair and Scooter Hire
Hire our shopmobility equipment in-centre by visiting one of our Guest Services desks.
Quiet Hours
Visit during designated times for a quieter shopping experience.
British Sign Language Interpreting
Use SignLive for BSL interpretation; visit Guest Services for help.
Sensory Packs
Hire sensory packs at Guest Services to aid visitors with sensory needs.
Hidden disabilities
Get a free sunflower lanyard for discreet support at Guest Services.
Guest services (6)
Cloakroom
Store items in our cloakroom near Costa on the Lower Ground Floor.
Lost Property
Contact Guest Services for lost items; unclaimed items donated after 28 days.
Click & Collect
Use InPost lockers for easy parcel pickup, returns, and sending.
Printing & Photocopier
Print, scan, photocopy at Guest Services; £1/page from email/USB.
Family services (3)
Shopping centre services (9)
Water Stations
Refill your bottle with chilled water at Virgin Pure stations on-site.
Textile Recycling
Recycle textiles at Traid Bins located in Car Park B and M&S lobbies.
Coffee Cup Recycling
Recycle coffee cups at Westfield via retailer or common area bins.
Electrical Waste
Recycle electricals at Waitrose, Westfield Stratford City.
Multi Faith Prayer Room
A quiet place for reflection and prayer.
Photobooth
8 available at throughout the centre.
Rest Areas
Throughout the centre.