Wheelchair and Scooter Hire

You can hire our shopmobility equipment in-centre by visiting one of our Guest Services desks or by calling 0208 221 7359.

For all shopmobility, a form of ID must be provided and left as a deposit with Guest Services, acceptable forms of ID are a Current Passport, Driving License, or a Photo ID. Failure to provide ID will result in you being unable to hire the wheelchair. All wheelchairs are hired on a first come, first served basis. Due to limited stock, wheelchair availability cannot be guaranteed.

If you are driving to the centre, please ensure you leave your blue badge on display in your car. Terms and conditions apply.

Our shopmobility equipment can be collected from our Guest Services desks on the Lower Ground Floor, located next to both Starbucks and Costa Coffee. Shopmobility scooters and wheelchairs are required to be returned by 8:30pm Monday to Saturday and 5:30pm Sunday.

If you require us to meet you at your car, please telephone 0208 221 7377 or 0208 221 7359 (mall opening hours only). Please ensure you have your car registration and car park aisle to help our team get to you as quickly as possible.