Share your feedback with us

Your opinion matters to us. It helps us understand what we’re doing well and what we can improve. We strive to enhance our shopping center’s offerings and better cater to your needs. That’s why we invite you to participate in a short survey.

The survey provides space for suggestions, positive feedback, questions, or reporting any issues. Importantly, we use the Net Promoter Score (NPS) method to evaluate our performance. In this method, responses are divided into three groups: scores from 0 to 6 represent critics, 7-8 indicate neutral respondents, and 9-10 are reserved for satisfied customers who would recommend our brand and services.

Share your experiences from your visit to Westfield Arkadia!

Leave your feedback! Complete the survey at the provided link.