Parking

On February 8, 2022, Westfield Valley Fair introduced a new controlled parking plan.

Valley Fair’s controlled parking plan was introduced as part of a broader focus on security at the shopping center. We are doing our utmost to ensure safe, easy, and convenient access for our customers.

In addition, the new controlled parking plan is designed to limit the parking inconveniences experienced by Valley Fair customers as a result of the substantial number of vehicles left onsite each day by individuals heading off to work elsewhere in the Silicon Valley community. To provide feedback, please click here

The plan keeps the first two hours of parking at Valley Fair free of charge, with company research showing that this will accommodate nearly 80% of existing customer visits.

Fees: 0-2 hours FREE; 2-3 hours $3; 3-4 hours $6; 4-5 hours $9; 5-6 hours $12; 6+ hours a maximum daily rate of $15.

No overnight parking allowed.

Lost ticket rate is daily maximum is $15. No refunds.

To provide feedback, please click here.

PARKING ACCOMMODATIONS FOR STORE EMPLOYEES
As part of the new controlled parking plan, our Valley Fair retail partners will be able to purchase preferred parking passes at a rate of $40 a month, or $3 a day, for designated employee parking spots in the subterranean Stevens Creek garage or at any of the shopping center’s rooftop levels.

If not purchased by the employer, individual employees may purchase the passes themselves.

Passes can be obtained either at the Valley Fair Parking Office (Located on Level 3 by the Security Office) or by setting up accounts for day / monthly use directly with LAZ Parking.

New Paid Parking Lot Available for Use

Main Entrance: Access from Winchester onto Dorsich Ave.

Operating Hours: Current Hours: 11 AM - 10 PM.

Payments to be made to Parking attendants under the red tents.

VALET SOUTH • STEVENS CREEK BOULEVARD
Valet South is located outside adjacent to King's Fish House, accessible from Stevens Creek Boulevard between Bank of America and The Cheesecake Factory.

Valet Hours of Operation:

Sunday-Thursday 11:00am - 10:00pm
Friday and Saturday 11:00am - 11:00pm

Valet services are payable by credit card only at this time, a $1 card processing fee may apply. Please do not leave vehicle unattended. Driver must leave keys with attendant. Drivers must return to pick up their vehicles prior to valet closing, cars left overnight will be available for pick up upon opening on the following day of business.

For after hours inquiries, please contact the Westfield Security Office at 408-296-8707 - available 24/7.

Uber

Valley Fair also has designated drop-off and pick-up station for Uber vehicles (two in each valet), as well as 60 electrical vehicle charging spaces in total. These include 14 new ultra-fast Electrify America electric vehicle charging stations.

The Monroe Parking Garage introduces Electric Vehicle (EV) charging stations. ChargePoint EV Charging Stations are located on levels 1 and 2 of the Monroe Garage and level 1 of the Winchester garage. For additional questions, please visit chargepoint.com or call Driver Support at 1-888-758-4562 for further details and assistance.

What is ChargePoint:

ChargePoint is a nationwide network of electric vehicle charging stations. The chargers come with a standard J1772 plug, allowing them to charge any car on the market today, including Tesla. Each station provides customers up to 7.2kW of power. This will give drivers an average of 25 miles of range per hour of charge.

To use these stations ChargePoint has a free mobile app that helps you find an available station and start charging. You can also sign up and receive a FREE ChargePoint card and activate it, use any credit card that has an RFID chip, Apple Pay, Pay Pal and Android Pay.

How do I sign up for a ChargePoint Membership?

Creating a ChargePoint account will give you quick and easy access to the largest EV charging network with over 33,600 places to plug in. You can initiate sessions without a membership, but with a free ChargePoint account, you can set up mobile and email notifications to get updates on the charging status of your vehicle. You can also save your favorite station locations (like Westfield Valley Fair!), manage your charging payments, track your energy use, gas savings, and greenhouse gas emissions avoided. Plus, view your monthly statements to track all your charging activity. To sign up, follow these simple instructions:

At http://www.chargepoint.com/join, click on “Sign Up” and provide the requested information. Alternatively, you can download the ChargePoint application to your smartphone and sign up through it.
A ChargePoint card will be mailed to you. Once it arrives, log into your account and go to My Account and select Manage ChargePoint Cards. Make sure you have your ChargePoint card on hand to enter the serial number and select save.
How to Use:

With ChargePoint Membership Card:

Hold your ChargePoint card over card reader, which will unlock the charging handle. Plug the charging nozzle into your car. To finish charging session, hold card to reader for handle to unlock from car. Members can be notified when they can charge their car if they add themselves on the queue.

RFID Credit Card: Tap your credit card over the reader symbol, press the handle button to remove the charging connector and plug in.

Phone Call: A Driver Support Number is listed on all our station. They are available 24/7 356 days at 1-888-758-4389

Location of charging stations:

Westfield Valley Fair currently has 44 EV charging stations, each with the ability to charge two cars simultaneously.

Fourteen stations are located on the first level of the Monroe Garage, close to California Pizza Kitchen.
Twelve stations are located on the second level of the Monroe Garage near the entrance into the shopping center.
Eighteen stations are located on the first level of the Winchester Garage, close to Nordstrom.
Can someone who is not a ChargePoint member use this service?

Yes, with any credit card that has an RFID chip and with Apple Pay, Pay Pal and Android Pay.

I parked when it was being used, how can I know when it is ready for me to use it?

+Guests can add themselves on a queue through the mobile application. This reserves the spot for the guest and gives them a notification on when it is ready for us

How can I be sure no one will unplug my car to charge their own?

+The handle locks until it is prompted to be released by the user through the station. If you are unplugged you will receive an alert by text and or email through the mobile app.

Which cars can use the ChargePoint charger?

With a standard J1772 connector, ChargePoint Stations can charge any EV on the road today, even the Tesla.

I’m having trouble with the charging station. Is there someone I can call?

Please call Driver Support at 1-888-758-4562. They are available 24/7 365 days of the year. This number is also listed on the station.