Services & Facilities
Be our guest. Explore our services & facilities and see how to get the best out of your visit.
Parking services (10)
Coach Parking
Two coach bays located on Arieal way.
Accessible Parking
Accessible bays in all car parks; display Blue Badge when parked.
Car Wash
You can find H2O Car Valeting on the middle floor of Car Park A, Level -2
Valet Parking
Use our Valet Parking services by heading to Lift Lobby 1 in the middle car park (Car Park A).
Motorbike Parking
Located in Car Park A (Level -1) and Car Park B (Level -3).
Parent and Child Bays
Extra space for you and your family.
Water and Tyre Pump Station
Car Park A near Lift Lobby 1 on Level -2.
Accessibility services (9)
Accessible Toilets
Accessible toilets with RADAR key; obtainable from from our staff or Guest Services.
Accessibility Guides
Guides offer details to plan visits to Westfield London.
Visual Impairment
Pre-book visual assistance; call Guest Services; available Mon-Sat/Sun.
Free Wheelchair and Scooter Hire
Hire our shopmobility equipment in-centre by visiting one of our Guest Services desks
Quiet Hours
Visit during designated times for a quieter shopping experience.
British Sign Language Interpreting
Use SignLive for BSL interpretation; visit Guest Services for help.
Sensory Packs
Hire sensory packs at Guest Services to aid visitors with sensory needs.
Hidden disabilities
Get a free sunflower lanyard for discreet support at Guest Services.
Sensory Room
Tailored to support individuals with sensory processing disorders.
Guest services (9)
Cloakroom
Store items in our cloakroom near Costa on the Lower Ground Floor.
Lost Property
Contact Guest Services for lost items; unclaimed items donated after 28 days.
Click & Collect
Use InPost lockers for easy parcel pickup, returns, and sending.
Key cutting machine
Get quick and precise copies of your keys at a Timpson self-service key machine.
Taxi Lounge
Visit the Taxi Lounge located in Lift Lobby 2 on the Middle Car Park, Level -2.
Printing & Photocopier
Print, scan, photocopy at Guest Services; £1/page from email/USB.
Bike Repair
Located at Car Park A -2. Between lift lobby 2 and 1
Family services (4)
Shopping centre services (10)
Water Stations
Refill your bottle with chilled water at Virgin Pure stations on-site.
Textile Recycling
You can find two Traid Bins located in Lift Lobby 2 and Lift Lobby 4.
Coffee Cup Recycling
Recycle coffee cups at Westfield via retailer or common area bins.
Electrical Waste
Recycle electricals at Waitrose, Westfield London.
Multi Faith Prayer Room
A quiet place for reflection and prayer.
Post Office
Visit The Post Office in-store at WHSmith on Level 0.
Meeting Rooms
Find the perfect meeting room at Westfield London, with a range of options to explore.
Photobooth
Located at the Lift lobby 5, level 0