Comfort rules Westfield Mall of Scandinavia

To ensure a pleasant and safe environment for all our visitors, Westfield Mall of Scandinavia has developed a code of conduct that we ask you to follow when visiting the center.

Safety number:
072-660 20 00. The number is open for anyone to call, every day and at all hours of the day. 

General behavior
Behavior that is perceived as unpleasant, including profanity, yelling, influence of intoxicants/alcohol etc, or other behavior that may be perceived as disruptive or threatening in a family environment is not acceptable. 

 Large groups may also be asked to split up if it is perceived as disturbing to the surroundings. Aggressive behavior towards staff, customers or security guards is also not permitted and any unpleasant behavior can lead to rejection or a police report.
 
It is not permitted to ride roller skates, scooters and skateboards in the center, or to ride or transport bicycles.
 
Climbing on railings, seats/furniture, escalators, lifts or the like is prohibited. You are also not allowed to use the center corridors for play and running, we then refer to designated play areas.
 
If you wear a sweater with a hood, make sure the hood is pulled down when you're in the center. Masking with a balaclava, ski mask, helmet or similar is not permitted, but it is fine to wear religious headgear and medical face protection.
 
It is also not allowed to go barefoot or bare-chested in the center.

Theft and vandalism
You must not damage, steal or vandalize any property belonging to the mall, its tenants or other customers. Those who do this will be held responsible for any damage or loss and reported to the police.

Sound, filming, photography
When taking pictures or recording, you need to follow the rules that apply to specific shops or areas in the city center.
 
Do not disturb other visitors by playing loud music and/or by using speakers (including speaking in the phone).

Sale
It is not permitted to sell, distribute or market any goods, services, products or messages without permission from the center management.

Smoking
Smoking is only permitted in designated areas outside the center.

Dogs
Dogs are not allowed in the center with the exception of service dogs, such as guiding dogs. 
 
We have security guards on site to maintain public order and to deal with incidents and accidents quickly and professionally. People who do not follow these welfare rules and whose behaviors disturbs public order will be rejected from the center. The police will be contacted when a crime has been committed.
 
The center management reserves the right to change, update or supplement these comfort rules at any time.
 
Thank you for your cooperation in keeping Westfield Mall of Scandinavia safe and welcoming for all our visitors.