Service and facilities
Be our guest. Explore our services & facilities and see how to get the best out of your visit.
Your favorite services
Accessibility
Westfield Mall of the Netherlands offers a total of 4,000 parking spaces, free to use for all visitors.
Electric vehicle drivers can use our EV charging stations to power their car while they shop. Our center has 103 charging points with different power configurations for different types of vehicles.
Reception
Need help during your visit? You can go to our reception. From hiring a stroller to ensure your little ones have a great time to booking a taxi for a hassle-free departure, our team of hosts are here to help.
If you need the quickest route to a particular shop, restaurant or entertainment venue, or tips on the best places to buy the perfect gift, go to reception and we will help you get the most out of your visit.
Parking services (6)
GETTING HERE
You can easily get to Westfield Mall of the Netherlands by car, and there is free parking at all car parks. The maximum clearance of our car parks is 200 cm. It’s also easy to get here by public transportation, with both buses and trams calling right in front of the mall. For your quickest route by public transport, check 9292.nl.
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Bicycle parking spaces
Westfield Mall of the Netherlands is easily accessible by bicycle. You can park it for free in one of our (unguarded) bicycle parking spaces.
Discover moreCharging points for electric cars
Accessible Parking
Accessible bays in all car parks; display Blue Badge when parked.
Parent and Child Bays
Extra space for you and your family.
Tyre pump
You will find a tyre pump and some tools for any minor repairs at all bike parking spots. There is also a free tyre pump for cars in P2, -1.
Accessibility services (4)
Disabled toilet
You will find disabled toilets in several places in our shopping centre. Access to the toilets is free of charge. Of course, disabled toilets are available in all our toilet blocks.
Liften en roltrappen
Want to get to another floor with your pram, wheelchair or full shopping bag? Then take the lift or escalator. Check the map to find the nearest escalator or lift.
Borrow a wheelchair or walker
You can borrow a wheelchair or walker for free at the Click & Services desk. For the nearest parking space, please park at P3.
Disabled facilities
We make every effort to make the mall as accessible as possible for the disabled. Of course, all our toilet blocks have disabled toilets, each turnstile has a delayed position by means of a button and you can borrow a wheelchair or walker for free at the Click & Services desk.
Guest services (2)
Click & Services
Order online, pick up with ease at Westfield
Family services (4)
Babylounge
In the baby lounge you can change and feed your baby at your leisure. You can even heat up the food! And do you need to go to the toilet yourself? You can do this while you put your baby in a child seat. You will find the baby lounge near the family toilets.
Loan buggy
At the Click & services desk, you can borrow a buggy free of charge on presentation of your Westfield Club card.
For the nearest parking space, please park at P3.
Shopping center services (6)
Refrigerated lockers
Lighten your load while you stroll our stores.