Westfield Group
Westfield Gift Cards
Give the gift of ultimate choice with the Westfield Gift Card by American Express. Available at the Westfield Concierge Center.
Concierge
Westfield Concierge provides warm, knowledgeable service to assure an effortless and enjoyable experience at Old Orchard.
From dinner reservations to transportation assistance, store suggestions to itinerary planning, the highly-trained Concierge staff makes a visit to Westfield Old Orchard worthy of return. Located in the Orchard Food Court.
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ATMs
Westfield Old Orchard provides ATMs located conveniently throughout the center. Please find them at the following locations: Next to the... read more
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Dinner Reservations
For a special evening out or last-minute reservation let Westfield Concierge take care of the details at 847.673.6800.
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Foreign Language Assistance
Please call 847.673.6800, where Westfield Concierge will connect you with a person who speaks your preferred language.
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Gift Suggestions
With knowledge of over 120 stores and thousands of brands, Westfield Concierge is the ultimate resource to help you find that unique gift they will... read more
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Hotel Referrals
Westfield Concierge can direct you to the nearest hotels and assist you in the selection of an appropriate property based on your specific requirements.
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Itinerary Planning
Perfect for groups, let our talented Concierge team assist you in planning your next trip to the center. A variety of group experiences are... read more
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Lost and Found
When items have been misplaced at Westfield Old Orchard, please contact Westfield Security Team at 847.674.7086 for immediate assistance.... read more
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Mobility Services
For mobility-impaired customers, Westfield Old Orchard offers complimentary wheelchairs and motorized scooters for up to three hours. The... read more
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Shopper Privileges Card
Offering an enviable collection of exclusive savings, the Westfield Old Orchard Shopper Privileges Card is a great gift for groups of ten or more... read more
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Transportation Assistance
Whether you are visiting by car, train, bus or taxi, Westfield Concierge is available to assist you with transportation needs. Facilitation of car... read more
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Tailors, Dry Cleaning & Shoe Repair
Old Orchard Tailor and Alterations is highly experienced in tailoring delicate and luxury garments including leather, velvet, wedding and evening... read more
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Valet Parking
Professional valet service is available at two stations for $5. For valet locations: Enter off Old Orchard Road on the North side of the shopping... read more
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U.S. Postal Service
For your convenience, two mail box drops are located as follows: West entrance of Macy’s near the CTA/Pace Bus Stop Lobby of the... read more
