Customer Services

11-19 Customs Street West
Downtown Auckland
Telephone: (09) 978 5265
Email: downtown@nz.westfield.com

 

Customer service is extremely important to us and we want to make your visit as enjoyable and comfortable as possible. Use the links to the left side to find out more about all the services we offer or call us on (09) 978 5265.

Customer Services

Customer Service Centre

The Customer Service Centre is the hub of information for all activities at Westfield Downtown. At Westfield Downtown we have two customer service locations.

The Customer Service Booth is located on Level 1. It is manned from:

11.30am - 2pm Monday - Friday

10am - 6pm Saturday

10am - 4pm Sunday.

Outside these times please visit our new Customer Service Centre located on Level 2.