Westfield Group
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General Information
Below you will find answers to the most frequently asked questions.
Westfield Group Stapled Securities are only listed on the Australian Securities Exchange (ASX). However, Westfield Group established an American Depositary Receipt (ADR) program in November 2006.
For more information on the Westfield Group company-sponsored ADR please go to the next question.
In Novemebr 2006, Westfield Group established a level 1 American Depositary Receipt (ADR) program which will permit investors to invest in WDC through a US,
traded security.
Each ADR represents two existing WDC securities and will trade on the US
over-the-counter market, under symbol WFGPY.
For more information on the Westfield Group ADR, please click here.
Westfield Group Stapled Securities are only listed on the Australian Securities Exchange (ASX). However, Westfield Group established an American Depositary Receipt (ADR) program in November 2006.
For more information on the Westfield Group company-sponsored ADR please go to the next question.
Westfield Group is listed on the Australian Securities Exchange (ASX Code: WDC). To purchase or sell units, you should contact your stockbroker. If you do not already have a stockbroker, you can call the ASX Broker Referral Service Line on 1300 300 279 or go to their website:www.asx.com.au.
The number of securities can be found on your latest distribution statement, CHESS statement or issuer sponsored holding statement, providing you have not made any change to your investment since those statements were issued. Alternatively you may contact the securityholder registry or check at My WDC securities.
The value of your investment in Westfield Group can be determined by multiplying the number of Stapled Securities held by the current security price. The number of Stapled Securities can be found at My WDC securities or on your latest distribution statement, CHESS statement or issuer sponsored holding statement. Security price information is available on this website at Security Price.
To do this, you need to send written authorisation to the unit registry quoting your Securityholder Reference Number and signing your request. Unfortunately, it is not possible to do this over the internet as your signature is required for security reasons. The appropriate forms are available on this website at Securityholder Forms.
Advice on TFNs, ABNs or exemptions can be made over the phone or in writing to the registry. You may choose not to provide your TFN or ABN, but if you do not provide this your distribution may be taxed at the highest marginal rate.
If you are an individual holder of Stapled Securities, you can change your address by phoning our securityholder registry on 1300 132 211 or by emailing web.queries@computershare.com.au. You will be asked to verify your registration details for security purposes. If you hold your securities jointly or in the name of a company, you will need to write to the securityholder registry quoting your Securityholder Reference Number and signing your request.
The appropriate forms are available at Securityholder Forms.
Please note that if you are a CHESS sponsored holder you will need to advise your stockbroker if you would like to change your address details.
If you are an individual holder of securities, you can change your annual report election by phoning our securityholder registry on 1300 132 211. You will be asked to verify your registration details for security purposes. If you hold your securities jointly or in the name of a company, you will need to write to the securityholder registry quoting your Securityholder Reference Number and signing your request.
A HIN is a Holder Identification Number beginning with an X. The HIN is issued to you after you have entered into an agreement with a stockbroker. Securities identified by a HIN are referred to as "broker sponsored" securities. If your Stapled Securities are held under a broker sponsored agreement you will need to notify the broker of any change of name and address. Please note you are not required to notify the Group or the Registrar.
The HIN provides you with additional security for your investments. This number is very important and should be recorded and kept secure and confidential as it will need to be quoted in all dealings with and communications with your broker and the share registry. If you misplace your HIN you will need to contact your broker who will assist you.
A SRN is a Security Reference Number starting with an I. Investors who do not have a broker agreement are automatically sponsored by the issuer and hold their Stapled Securities in an uncertificated form. Securities identified by a SRN are referred to as "issuer sponsored" securities. Change of address and bank details can be done by completing a form on this website at Securityholder Forms.
The SRN provides you with additional security for your investments. The number is very important and should be recorded and kept secure and confidential as it will need to be quoted in all dealings and communications with the share registry or broker. If you misplace your SRN you will need to contact Computershare Investor Services and a confirmation of your holding stating your SRN will be sent to you.
If you believe someone has obtained knowledge of your SRN and may use it fraudulently, contact Computershare Investor Services immediately on 1300 850 505 to request a trading lock on your securities. You will need to complete a replacement SRN form, complete the required details and forward to the relevant Computershare Investor Services office.
The security price is available on our Security Price page and is updated every
20 minutes.
If you think that one of your holding statements or payment advices has been stolen, you should notify the Registry immediately. We will assist you with an urgent replacement of your SRN.
The appropriate form is available on this website at Securityholder Forms.
If you are broker sponsored you will need to contact your broker.
Yes. However, how you transfer your Stapled Securities will depend on your
individual circumstances.
If you are a broker sponsored investor, you will need to contact your sponsoring broker who will arrange the transfer on your behalf.
If you are an issuer sponsored investor and would like to transfer you securities to another person, you will need to complete an Off Market Transfer Form.
This form is used to transfer securities from an existing holder to a buyer. If the buyer is not a current holder of securities in the applicable entity, or the buyer fails to enter their SRN, a new holding will be created for them. Please note that CHESS holders (i.e. broker sponsored holders) must contact their sponsoring broker to complete this transaction.
The appropriate form is available on this website at Securityholder Forms.
How you change your name on your holding will depend upon your
individual circumstances.
If you are a broker sponsored investor, you will need to contact your sponsoring broker who will arrange for the change of your name on your behalf.
If you are an issuer sponsored investor, you can change your name by completing a Name Correction Request and Indemnity Form.
The form should be completed and signed correctly and accompanied by relevant supporting documentation. If you are signing under a power of attorney, a certified copy of the original power of attorney must be lodged with the Registry for noting (if not already noted). Supporting documentation requirements differ, depending on the reason for the change of name.
Change of name by marriage - We also require a certified copy of your
marriage certificate.
Change to maiden name - If you wish to revert to your maiden name, we require a certified copy of your marriage certificate.
Change of name by deed poll - We require a certified copy of the deed poll.
Change of company name - We require a certified copy of the Certificate of Registration of Change of Name.
If the bank rejects your direct credit distribution payment, a cheque will be automatically generated when the funds are returned to the Registry, Computershare Investor Services. It will be mailed to your current registered address shortly thereafter. You will also be asked to update your bank account details for future payments.
Information like your address details, payment instructions and Annual Report request can be checked online by making a My WDC securities enquiry. Please note, for security you will be asked to provide your SRN/HIN and your registered postcode.
If you believe you have unpresented cheques, please contact the Registry which will be able to do a search for you and assist you in recovering your funds. The Registry will be able to do a search going back seven years, after that you should contact the NSW Office of State Revenue.
If you believe you have unclaimed money, please go to the NSW Office of State Revenue website www.osr.nsw.gov.au, where you can search for your funds and make a claim to recover your funds online.
When an investor dies, their assets form part of their estate. The administration of an estate can be complex, time consuming and sometimes distressing. For your convenience we have outlined the requirements of the Registry when dealing with an estate.
To enable the Registry to process your request, we will require a certified copy of the death certificate.
The below link provides details of documents required for the holding of a deceased Australian resident with a holding in a company registered in Australia.
The attached link is to a form used to transfer securities from a joint holding where one or more of the holders is/are deceased to the surviving holders.
Request to Register Surviving Holder(s)
Due to the various circumstances relating to deceased estates there may be a number of forms depending on individual circumstances. Forms relating to deceased estates can be found on this website at Securityholder Forms. You should however contact your legal or other professional adviser when dealing with deceased estates.
Westfield Group values its investors and we are committed to providing friendly, efficient and satisfactory customer service. If you have a complaint, you may contact Westfield Investor Relations by phone, email, facsimile or in writing. All complaints received will be handled in a fair, confidential and responsive manner.
The nature and pattern of complaints received will be reviewed on a regular basis with a view to identifying and resolving both individual and systematic issues.
Phone
(02) 9358 7877
International callers should dial (+61 2) 9358 7877
Email
investor@au.westfield.com
In writing
Westfield Investor Relations
GPO Box 4004
Sydney NSW 2001
