Customer service is extremely important to us and we want to make your visit as enjoyable and comfortable as possible. Use the links to the left side to find out more about all the services we offer or call us on (07) 3359 0755 to ask us anything.
Westfield Chermside has two Concierge Desks located at each end of the centre for your convenience. One is located outside Kmart and the other is located in our Parkland Pavilion opposite Starbucks.
You can also contact them on (07) 3359 0755. Concierge staff are available to assist with centre information, Westfield Gift Cards, lost property and more.
Click on the link below to see Concierge Hours.
Our Concierge Lounge staff are available to assist with centre information, Westfield Gift Cards, Ticketek and lost property.
You'll find our Concierge Lounge located at the ANZ entry or you can contact them by calling 1800 825 387.
Click on the link below for the Concierge Lounge Hours.