Concierge Hours

Westfield Chermside has two Concierge Desks located at each end of the centre for your convenience.  One is located outside Kmart and the other is located in our Parkland Pavilion opposite Starbucks.

You can also contact them on (07) 3359 0755. Concierge staff are available to assist with directions, retailer information, lost property, transport information, Gift Card purchases and more. 

Concierge Desk Hours  
Monday to Wednesday 8.30am to 5.30pm
Thursday 8.30am to 9.00pm
Friday 8.30am to 5.30pm
Saturday 8.30am to 5.00pm
Sunday 9.30am to 5.00pm

Concierge Lounge Hours

You'll find our Concierge Lounge located near the ANZ entry or you can contact them by calling 1800 825 387. You can make bookings for wheelchairs and power shoppers and depending on availability, the Concierge Lounge can also reserve car parks for disabled and elderly customers.

Concierge Lounge Hours  
Monday 8.30am to 5.00pm
Tuesday 8.30am to 5.00pm
Wednesday 8.30am to 5.30pm
Thursday 8.30am to 8.30pm
Friday 8.30am to 5.30pm
Saturday 8.30am to 5.00pm
Sunday 10.00am to 4.30pm